NIHE, Response Maintenance

Greenview deliver a response maintenance contract (CTO68a Maintenance and Improvement Services 2020) for the Northern Ireland Housing Executive across Mid and East Antrim. 

The scope of works includes responsive maintenance, minor disabled adaptations (including showers ramps and hardstands), void property works, civil engineering, asbestos, and demolitions. We deliver the works to over 5700 domestic properties, 19 hostels, 53 commercial properties, 1000 garages, two offices, 490 blocks (shells) and a single high-rise block exceeding five storeys.  

Our works are wide ranging and include day to day repairs and maintenance works, technical inspections, compliance inspections, property health checks/MOTs, handyman services 

mutual exchanges electrical tests, civil engineering, asbestos works, demolition up to the value of £150k and ad-hoc major works, communal mechanical and electrical works (low/medium rise only), minor disabled adaptation works, and disabled adaptation works. 

In addition, we also provide void property works including security, inspections, works completion and ad-hoc renewal of kitchens, bathrooms and rewires. 

All tasks are tracked and managed professionally from the initial contact through to satisfactory completion. We achieved full integration between our VerticalSoft system and the NIHE’s Orchard system. Data is transferred via Secure FTP, providing the client with real-time access to contract data. 

We successfully achieved a rapid 5-week mobilisation of the contract, where TUPE employee liability data was not provided until 14 days before the transfer. We TUPE transferred 72 staff into the Greenview family, holding welcome meetings and inductions, providing training, and ensuring uniform, vehicle and ID distribution over evenings and the bank holiday weekend to ensure go-live on the contract’s first day.

Send a message