We place you and your customers at the heart of everything that we do. 365 days of the year our dedicated teams provide planned maintenance, responsive maintenance and capital works to local communities.
Our team help make homes safe and comfortable. We deliver a range of maintenance services to keep buildings and customers protected including:
- Heating servicing, landlord gas safety checks, repairs and maintenance services across a range of fuels delivered as a schedule of rates, 3-star or 5-star pricing model
- Property response maintenance
- Void Property Works
- Electrical inspections, testing and maintenance
- Fire safety
- Renewable energy systems
We engage with our employees and supply partners to embed a culture of continuous development. We listen to our customers, responding with flexible, innovative solutions exceeding customer expectations with high satisfaction rates and contract performance. We invested in our IT solutions to provide a bespoke, tailored solution to each client, which allows us to be flexible and responsive.
All compliance, service, repair and breakdown tasks are tracked and managed professionally from the initial contact through to satisfactory completion. Our technology solutions ensure both clients and customers are kept informed at every stage of the customer journey, reducing call volumes and workflows into our clients’ contact centres. Our solutions are tailored to each client and we can also offer direct call handling from first point of contact.
Greenview deliver capital works and planned improvements to make homes and communities better. From minor upgrades to major home improvements, our works include:
- Heating installations/renewals
- Renewable installations
- Property improvements including kitchen and bathroom replacements, electrical upgrades/rewires and window and door replacements
- Electrical Installation/upgrades
Our experienced contract management team, apply their expertise to the project through a full life cycle approach to the survey, design, life-cycle costing including future maintenance, value engineering, customer consultations and choices, resource planning, procurement, project management, and quality management to ensure project delivery.
Our delivery teams engage with residents, minimise disruption, deliver high-quality works and maximise customer satisfaction. You can rely on Greenview to provide exceptional levels of expertise to ensure project success, maximising value and delivering a tailored personal service to enhance lives.
We have changed how the installation of new heating systems are managed by investing in the process from survey to design through installation and integrating fully with our supply chain. We are delivering multiple new high efficiency full heating systems in eight hours every day. We drive savings for our customers, savings for the tenant and in turn help the planet. We install approximately 2000 system per year; these savings are being realised at scale.
Our clients are diverse and have differing needs. We comprehensive knowledge of industry best practice and delivery of continuous improvement and problem-solving.